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Customizing your Webchat CSS
To customize your webchat CSS Go to MyPlan -> Settings Select Bot Integrations Select Web Ch...
Adding webhook for order updates
Adding your webhook to his page will enable subscribing to events for order
Update Order Status via API
To update an existing order in vCX you can call the order update API as below https://product...
Insert or update order via API
Add Order into the system https://productbackend.versal.one/api/order/addOrder { // Mand...
Order / Service / Appointment
The Order / Service / Appointment Module in vCX provides a centralized view of all your external ...
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Getting updates from vCX
If you want to receive updates into your system, when an order is changed in vCX, this could be v...
Managing Data in vCX
Order creationUsers can create orders using an API, and then send them to a point of sale appli...
Customer Response Management - CRM
vCX – The Social CRM by Versalence is designed to revolutionize customer communication and engage...
Contact Management
The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, ...
Settings
The control center of vCX is the Settings panel. It houses your profile as a user. As an administ...
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Order & Product
The Order / Service / Appointment Module in vCX provides a centralized view of all your external ...
External Bot Integration
This documentation provides guidelines on how to connect external Bot like Botpress, Flowise, Voi...
Contact Management
This documentation provides details on how to manage contacts on the vCX platform
WhatsApp Template Management
This documentation covers details of the WhatsApp API documentation