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Broadcast takes communication with customers to a new level. This sections allows you to personalise your conversations, updates with meaningful templates from our "Template Library" and your own customized templates. Creating Campaigns is much easier with tem...

in vCX a product can be a physical product that you sell or a service that you offer. The section is neatly designed to create, upload or push your products into vCX and then being managed by META or Google Catalogs. These catalogs can then be sent to your cus...

Like product, an order can be an order for a product purchased, a subscription registration, a meal, or an appointment. Order view can be changed into order view or calendar view based on your business. Orders cannot be created, but can be pushed into the syst...

The control center of vCX is the Settings panel. It houses your profile as a user. As an administrator or user with previlages your may see My Company and My Plan My Plan hosts a variety of settings including integrations, add-ons, configurations, billing etc...

The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, manage, and leverage their customer base for better communication and engagement.

vCX – The Social CRM by Versalence is designed to revolutionize customer communication and engagement by integrating multiple channels into a single omnichannel interface. It brings together messaging platforms and social media channels, offering businesses a ...

Order creationUsers can create orders using an API, and then send them to a point of sale application for fulfillment.  Order managementUsers can use an API to modify and cancel pending orders, retrieve daily orders, and more.  Supply chain transparencyUse...

If you want to receive updates into your system, when an order is changed in vCX, this could be via the API or manually, you can incorporate your webhooks to receive this information