Managing Data in vCX
- Order creationUsers can create orders using an API, and then send them to a point of sale application for fulfillment.
- Order managementUsers can use an API to modify and cancel pending orders, retrieve daily orders, and more.
- Supply chain transparencyUsers can integrate an API with their Enterprise Resource Planning (ERP) or Truck Management Software (TMS) to get orders into a platform. This can help with supply chain transparency and control.