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The Platform
This document covers details of how to use the platform
WhatsApp Template Management
This documentation covers details of the WhatsApp API documentation
Contact Management
This documentation provides details on how to manage contacts on the vCX platform
External Bot Integration
This documentation provides guidelines on how to connect external Bot like Botpress, Flowise, Voiceflow
Order & Product
The Order / Service / Appointment Module in vCX provides a centralized view of all your external orders, services, and appointments. This feature ensures businesses can seamlessly track, manage, and act on these records without switching systems, enabling fast...
Chat Plugin
This document speaks about integrating chatplugin into your platform Note: This feature is only available for Agencies and enabled on demand
Zoho Integration with vCX
vCX brings a unified, AI-powered approach to customer engagement, seamlessly integrating with Zoho Desk to optimize support operations and improve response times. By leveraging automation and AI-driven workflows, businesses can significantly reduce operational...
🤖 AI Bots by Versalence
Smarter Conversations, Built for Real Impact Versalence delivers enterprise-grade, AI-powered bots that elevate how businesses engage with their customers—across messaging platforms like WhatsApp, WebChat, and more. Built on Botpress Studio, our bots combine ...