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To customize your webchat CSS Go to MyPlan -> Settings Select Bot Integrations Select Web Ch...

Templates Module The Templates Module in vCX simplifies communication by enabling businesses to ...

Follow the steps to set up WhatsApp API using the manual method or embedded signup A webhook...

  Adding your webhook to his page will enable subscribing to events for order

To update an existing order in vCX you can call the order update API as below   https://product...

The Order / Service / Appointment Module in vCX provides a centralized view of all your external ...

Campaigns The Campaigns Module in vCX allows businesses to send targeted broadcast messages to g...

Template Creation The Template Creation feature in vCX enables businesses to design and submit m...

Groups and Customer Segmentation The Contacts Module in vCX takes customer segmentation to the n...

The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, ...

2. Interactions Interactions focus on social media channels where businesses engage with custo...

vCX – The Social CRM by Versalence is designed to revolutionize customer communication and engage...

The landing page of the vCX platform is the dashboard. The main page shows important stats tha...

Step 1: App Creation on Facebook 1.1 Visit the Developer Portal: Ahoy, captain! Time to set sai...

The template APIs allow you to create, delete, and fetch templates The templates API supports th...

REST APIs are the most prevalent and user-friendly type of APIs you will most likely encounter. A...

While sending a template message, the template contents are not sent. To send a template message,...

Templates Templates are used in template messages to open marketing and utility conversations ...