Skip to main content

Recently Updated Pages

Food Order App with Whatsapp Catalog

🤖 AI Bots by Versalence Bots build by Versalence

Food Order App with Whatsapp Catalog

Updated 6 months ago by Admin

Integrating Zoho with vCX

Creating Zoho API's for Integration with vCX Head over to https://api-console.zoho.in/ (please c...

Updated 6 months ago by Admin

Smarter Conversations, Built for Impact

🤖 AI Bots by Versalence

Overview Versalence brings the power of AI-driven conversations to your business through expertl...

Updated 6 months ago by Admin

Manage Products

The Platform Product

🛒 Meta Commerce Integration with vCX – Manage Products Across Meta Platforms Overview vCX – The...

Updated 6 months ago by Admin

Botpress & WhatsApp Integration

External Bot Integration

This documentation is based on the integrations possible in the vCX Platform and does not warra...

Updated 7 months ago by Admin

Zoho OAuth Token Generation

Zoho Integration with vCX

Authentication(OAuth) Zoho Desk's APIs use the industry-standard OAuth 2.0 protocol for authenti...

Updated 7 months ago by Admin

Embedded Signup for WhatsApp Business API

WhatsApp

Refer https://developers.facebook.com/docs/whatsapp/embedded-signup/ for details Once your A...

Updated 8 months ago by Admin

Chat inbox plugin to your portal or platform

Chat Plugin

Integrating Chat Inbox Plugin to your portal or platform This feature is only available for acco...

Updated 8 months ago by Admin

Insert or update order via API

Order & Product Managing Data in vCX

Add Order into the system https://productbackend.versal.one/api/order/addOrder { // Mand...

Customizing your Webchat CSS

The Platform Settings

To customize your webchat CSS Go to MyPlan -> Settings Select Bot Integrations Select Web Ch...

Updated 9 months ago by Admin

Template Management

The Platform Broadcast

Templates Module The Templates Module in vCX simplifies communication by enabling businesses to ...

Updated 9 months ago by Admin

Custom Bot integration with vCX

External Bot Integration

Follow the steps to set up WhatsApp API using the manual method or embedded signup A webhook...

Updated 9 months ago by Admin

Adding webhook for order updates

Order & Product Getting updates from vCX

  Adding your webhook to his page will enable subscribing to events for order

Updated 10 months ago by Admin

Update Order Status via API

Order & Product Managing Data in vCX

To update an existing order in vCX you can call the order update API as below   https://product...

Updated 10 months ago by Admin

Order / Service / Appointment

The Platform Order

The Order / Service / Appointment Module in vCX provides a centralized view of all your external ...

Updated 10 months ago by Admin

Campaigns

The Platform Broadcast

Campaigns The Campaigns Module in vCX allows businesses to send targeted broadcast messages to g...

Updated 10 months ago by Admin

Create Template

The Platform Broadcast

Template Creation The Template Creation feature in vCX enables businesses to design and submit m...

Updated 10 months ago by Admin

Groups aka Segments

The Platform Contact Management

Groups and Customer Segmentation The Contacts Module in vCX takes customer segmentation to the n...

Updated 10 months ago by Admin

Contacts

The Platform Contact Management

The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, ...

Updated 10 months ago by Admin

Interacations

The Platform Customer Response Management - CRM

2. Interactions Interactions focus on social media channels where businesses engage with custo...

Updated 10 months ago by Admin