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Chat inbox plugin to your portal or platform
Integrating Chat Inbox Plugin to your portal or platform This feature is only available for acco...
Agency Get Campaign
API URL https://api.versal.one/<uuid> GET /agency/reportingCampaign Description This API al...
Agency Get Customers
API URI https://api.versal.one/<uuid> GET /agency/getCustomers Description This API allows fe...
Agency Campaign Creation
API URI https://api.versal.one/<uuid> POST /agency/createCampaign Description This API allow...
Agency Read Campaign By Id
API URI https://api.versal.one/<uuid> GET /agency/getCampaign/<campaign id> Description This ...
Agency Read Campaign
API URI https://api.versal.one/<uuid> GET /agency/getCampaignData Description This API retrie...
Agency Template Reporting
API URI https://api.versal.one/<uuid> POST /agency/template Description This API enables agen...
Agency Sync
API URI https://api.versal.one/<uuid> Method POST /agency/sync Description This API synchron...
Insert or update order via API
Add Order into the system https://productbackend.versal.one/api/order/addOrder { // Mand...
Customizing your Webchat CSS
To customize your webchat CSS Go to MyPlan -> Settings Select Bot Integrations Select Web Ch...
Template Management
Templates Module The Templates Module in vCX simplifies communication by enabling businesses to ...
Custom Bot integration with vCX
Follow the steps to set up WhatsApp API using the manual method or embedded signup A webhook...
Botpress & WhatsApp Integration
This documentation is based on the integrations possible in the vCX Platform and does not warra...
Adding webhook for order updates
Adding your webhook to his page will enable subscribing to events for order
Update Order Status via API
To update an existing order in vCX you can call the order update API as below https://product...
Order / Service / Appointment
The Order / Service / Appointment Module in vCX provides a centralized view of all your external ...
Campaigns
Campaigns The Campaigns Module in vCX allows businesses to send targeted broadcast messages to g...
Create Template
Template Creation The Template Creation feature in vCX enables businesses to design and submit m...
Groups aka Segments
Groups and Customer Segmentation The Contacts Module in vCX takes customer segmentation to the n...
Contacts
The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, ...