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Groups and Customer Segmentation The Contacts Module in vCX takes customer segmentation to the n...

The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, ...

2. Interactions Interactions focus on social media channels where businesses engage with custo...

vCX – The Social CRM by Versalence is designed to revolutionize customer communication and engage...

The landing page of the vCX platform is the dashboard. The main page shows important stats tha...

Step 1: App Creation on Facebook 1.1 Visit the Developer Portal: Ahoy, captain! Time to set sai...

The template APIs allow you to create, delete, and fetch templates The templates API supports th...

REST APIs are the most prevalent and user-friendly type of APIs you will most likely encounter. A...

While sending a template message, the template contents are not sent. To send a template message,...

Templates Templates are used in template messages to open marketing and utility conversations ...