Skip to main content

Recently Updated Pages

Agency Get Campaign

Versalence Backend API

API URL https://api.versal.one/<uuid> GET /agency/reportingCampaign Description This API al...

Updated 5 days ago by Admin

Agency Get Customers

Versalence Backend API

API URI https://api.versal.one/<uuid> GET /agency/getCustomers Description This API allows fe...

Updated 5 days ago by Admin

Agency Campaign Creation

Versalence Backend API

API URI https://api.versal.one/<uuid> POST /agency/createCampaign Description This API allow...

Updated 5 days ago by Admin

Agency Read Campaign By Id

Versalence Backend API

API URI https://api.versal.one/<uuid> GET /agency/getCampaign/<campaign id> Description This ...

Updated 5 days ago by Admin

Agency Read Campaign

Versalence Backend API

API URI https://api.versal.one/<uuid> GET /agency/getCampaignData Description This API retrie...

Updated 5 days ago by Admin

Agency Template Reporting

Versalence Backend API

API URI https://api.versal.one/<uuid> POST /agency/template Description This API enables agen...

Updated 5 days ago by Admin

Agency Sync

Versalence Backend API

API URI https://api.versal.one/<uuid> Method POST /agency/sync Description This API synchron...

Updated 5 days ago by Admin

Insert or update order via API

Order & Product Managing Data in vCX

Add Order into the system https://productbackend.versal.one/api/order/addOrder { // Mand...

Updated 1 week ago by Himanshu Pandey

Customizing your Webchat CSS

The Platform Settings

To customize your webchat CSS Go to MyPlan -> Settings Select Bot Integrations Select Web Ch...

Updated 2 weeks ago by Admin

Template Management

The Platform Broadcast

Templates Module The Templates Module in vCX simplifies communication by enabling businesses to ...

Updated 2 weeks ago by Admin

Custom Bot integration with vCX

External Bot Integration

Follow the steps to set up WhatsApp API using the manual method or embedded signup A webhook...

Updated 3 weeks ago by Admin

Botpress & WhatsApp Integration

External Bot Integration

This documentation is based on the integrations possible in the vCX Platform and does not warra...

Updated 1 month ago by Admin

Adding webhook for order updates

Order & Product Getting updates from vCX

  Adding your webhook to his page will enable subscribing to events for order

Updated 1 month ago by Admin

Update Order Status via API

Order & Product Managing Data in vCX

To update an existing order in vCX you can call the order update API as below   https://product...

Updated 1 month ago by Admin

Order / Service / Appointment

The Platform Order

The Order / Service / Appointment Module in vCX provides a centralized view of all your external ...

Updated 1 month ago by Admin

Campaigns

The Platform Broadcast

Campaigns The Campaigns Module in vCX allows businesses to send targeted broadcast messages to g...

Updated 1 month ago by Admin

Create Template

The Platform Broadcast

Template Creation The Template Creation feature in vCX enables businesses to design and submit m...

Updated 1 month ago by Admin

Groups aka Segments

The Platform Contact Management

Groups and Customer Segmentation The Contacts Module in vCX takes customer segmentation to the n...

Updated 1 month ago by Admin

Contacts

The Platform Contact Management

The Contacts Module in vCX – The Social CRM is designed to help businesses effectively organize, ...

Updated 1 month ago by Admin

Interacations

The Platform Customer Response Management - CRM

2. Interactions Interactions focus on social media channels where businesses engage with custo...

Updated 1 month ago by Admin