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Integrating Zoho with vCX

Creating Zoho API's for Integration with vCX

Head over to https://api-console.zoho.in/ (please check your region, it could be .in, .eu, .us etc)

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Click Add Client -> Self Client

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Add Scope and select Time Duration to 10 minutes

For more information on scope, check this link https://desk.zoho.com/DeskAPIDocument#OauthTokens#OAuthScopes

Add the below scope 

Desk.tickets.ALL ALL,Desk.tasks.ALL ALL,Desk.basic.READ READ,Desk.settings.ALL ALL,Desk.events.ALL ALL,Desk.articles.READ READ,Desk.contacts.CREATE CREATE,Desk.contacts.UPDATE UPDATE,Desk.contacts.DELETE DELETE,Desk.contacts.READ READ,Desk.search.READ

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Client ID and Secret can be found on the next tab

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Click Create on Generate Code to select the service and create the code

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Click on Create to reveal to code

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