Settings The control center of vCX is the Settings panel. It houses your profile as a user. As an administrator or user with previlages your may see My Company and My Plan My Plan hosts a variety of settings including integrations, add-ons, configurations, billing etc. Customizing your Webchat CSS To customize your webchat CSS Go to MyPlan -> Settings Select Bot Integrations Select Web Chat Enter the values After entering the botpress js link, click Edit & Save. This generates the Webchat link Open the link in a browser to reveal the details of the .js file in the .js file, find the link to the CSS, open the link in a browser Download the file or save it to your fav code editor to make required changes to your CSS   Once the changes are done - upload the file back Click Edit&Save to apply your new CSS